Head of Marketing Operations

  • Full-time
  • EMEA
  • Meet CoachHub!
  • Our Reviews
  • Our Product
  • Diversity, Equity & Inclusion at CoachHub

Meet CoachHub!

Meet CoachHub!

At CoachHub we are inspired by the idea of everyone experiencing the power of coaching – we want to democratize coaching for all career levels worldwide. And we’ve had an incredible start; in just three years we’ve built the leading global talent development platform, raised over $130 million in funding and earned a reputation as an outstanding place to work. What’s next for CoachHub? Let’s find out together!

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Diversity, Equity & Inclusion at CoachHub

Job Details

The new Head of Marketing Operations will support the Marketing VP in managing transversal topics such as global projects, budget, Marketing processes and tech stack to improve the team’s efficiency

Manage a small team for campaign implementation and lead nurturing in Salesforce and HubSpot. In this role, you will oversee our entire marketing processes and  infrastructure. You are in charge of improving our working methods to become more efficient. You manage our full marketing tech stack, CRM and lead management processes, and GDPR/CCPA compliance, in addition to, data analysis, performance measurement and reporting, and budget tracking.

Vision & Mission

  • Planning, management, and execution of campaigns globally in pursuit of new business prospects that convert to high-quality opportunities.
  • Definition of global content syndication
  • Set-up of KPIs for the whole team, leveraging Salesforce analytics and collaboration with Revenue Operations team
  • Budget tracking and optimization

About the job

  • Build a marketing operations vision and strategy, and be able to quantify the impact of our marketing operations
  • Be an integral part of the demand generation team, providing operational support to the broader marketing function.
  • Build and maintain pipeline model, demand generation model, and align the Marketing & Sales organization’s priorities to the broader business initiative through demand modeling and goal setting.
  • Optimize funnel processes, procedures, and standards to maximize funnel efficiency from the top of the funnel all the way to opportunity win/loss.
  • Own all vendor relationships within our marketing tech stack and manage all integrations with our marketing automation system, Hubspot.
  • Oversee the integrity of our lead & customer databases and ensure all lead operations perform optimally.
  • Fully own and manage any ops-related projects, which includes supporting new product launches, new vendor integrations, and GDPR compliance projects (e.g. email preference management, cookie consent management, etc.).
  • Work with the Legal and Compliance teams to ensure the safe and secure handling of data.
  • Support any data needs to enable accurate and reliable reporting on all Marketing activities.
  • Collaborate with the Revenue Operations team to help improve marketing operations constantly

About you

  • You have 3+ years of leadership experience 
  • You have 10+ years demand gen experience in a B2B SaaS company 
  • You have excellent skills in marketing automation, tracking & analytics
  • Salesforce.com advanced experience is a must, HubSpot a nice to have
  • You have experience working in a global and diverse environment
  • You are based in Europe

What we offer

  • The opportunity to be part of a hyper-growth scale-up company.
  • Diverse learning and training opportunities including your own personal business coach
  • The chance to work with cutting edge R&D from our Coaching Lab, led by Prof. Jonathan Passmore and our Science Council.
  • Regular team events and company-wide meetups.
  • A great culture, living and breathing diversity and fostering fun.
  • A job with meaningful purpose and a powerful mission.
  • Complete flexibility in your day to day working location.
  • A competitive salary and package

Apply now and explore your talent at CoachHub!

CoachHub offers equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

About CoachHub

CoachHub is the leading global talent development platform that enables organizations to create a personalized, measurable and scalable coaching program for the entire workforce, regardless of department and seniority level. By doing so, organizations are able to reap a multitude of benefits, including increased employee engagement, higher levels of productivity, improved job performance and increased retention.

CoachHub’s global pool of coaches is comprised of over 3,000 certified business coaches in 70 countries across six continents with coaching sessions available in over 60 languages, to serve more than 500 clients. To match our ambition we need an amazing team, and we’re bringing together kind, smart and highly-skilled people from all corners of the globe: we’re growing our team to 1000+ by the end of 2022.

Our programs are based on advanced R&D from our Coaching Lab, led by Prof. Jonathan Passmore and our Science Council. CoachHub is backed by leading tech investors, including Draper Esprit, Holtzbrinck Ventures, Partech, RTP Global, Signals Venture Capital, Sofina, Softbank and Speedinvest. In September 2021, CoachHub acquired French digital coaching pioneer MoovOne to build a global champion focused on jointly democratizing coaching.


Head of Marketing Operations